The AI brain of independent hotels · AI Concierge live in 48h

Every guest heard. Every employee freed.

A guest messaged you. Still unread. No reply sent.
GuestSaga is the employee who never clocks out - replying in under 8 seconds, in any language, around the clock.

Canadian-Founded 100+ Languages Woman-Led No Contract
50+
Intents
100+
Languages
<8s
Reply time
48h
Go-live
99.6%
Messages replied
The honest truth

Front desk is drowning.
The data is telling you why.

Most independent hotels are losing revenue not because of price or product - but because nobody picked up the phone, replied to the message, or answered the question fast enough.

Empty hotel front desk with a printed 'back in a few minutes' placard
What the GM feels
What's actually happening
What GuestSaga does
"We're losing bookings and I don't know why."
30–40% of inbound WhatsApp messages go unanswered after hours or during shift changes.
Replies to every guest message in under 8 seconds, around the clock, in their language.
"My front desk is buried in repetitive questions."
Staff spend 60% of their time on the same 40 questions - check-in, F&B, Wi-Fi, late arrivals.
Resolves 50+ guest intents automatically, escalates only the complex 5%.
"Our upsell program isn't working."
Manual upsells require staff to remember, time it right, and pitch - they don't.
Surfaces contextual upsells inside the conversation. Tracks every AI-attributed dollar.
"Guest reviews mention slow service."
Reply delays of 15+ minutes destroy guest satisfaction scores before check-in even happens.
Sub-8-second replies - measured per conversation. Audited monthly in your dashboard.
"International guests are a coin flip."
Staff can read 2–3 languages on a good day. WhatsApp messages arrive in 30+.
Native-quality replies in 100+ languages, including voice notes via ECHO.
See it in action

Real conversations.
Real guests. Real revenue.

Live conversations from our system - names changed, everything else exactly as processed.

9:41
DT
Downtown Hotel
online
ECHO - Arabic voice note replied in under 8 seconds GSE - F&B order with live pricing on WhatsApp
Message
ECHO + GSE Real conversations - scroll for both
A voice note in Arabic, answered natively in under 8 seconds.
Scroll down - a snack order, priced instantly, is right behind it.
How it works

Four steps.
No integration. No training.

Connect your WhatsApp Business number. We do the rest. You'll be live before your next shift change.

Step 01

Guest messages

Any time, any language, voice or text. Through your existing WhatsApp Business number.

Step 02

AI understands

Intent, sentiment, language, hotel context. Trained on your property, your menu, your policies.

Step 03

Instant reply

Native-quality answer in under 8 seconds. Voice notes for ECHO add-on. Staff loop only when needed.

Step 04

Revenue logged

Every upsell, every order, every AI-attributed dollar - line-itemed in your monthly dashboard.

Why GuestSaga

Built for hotels.
Not adapted for them.

Most "AI for hotels" is a chatbot plugin wearing a hospitality skin. GuestSaga is the opposite - built end-to-end for the way independent properties actually run.

Privacy First

Guest data belongs to your hotel - never shared, never sold, never used to train another company's AI. Conversations stay in your account, and nowhere else.

WhatsApp-Native

Guests use the channel they already trust. No app downloads. No portal logins. No friction.

Voice Notes (ECHO)

Replies to voice messages with voice messages - in the language they spoke. Powered by ECHO.

No PMS Needed

Works the day you sign. PMS integration is optional, not a blocker. Live in 48 hours, period.

50+ Intents

From late check-in to spa booking, dietary restrictions to lost keys - handled, end-to-end.

100+ Languages

Native-quality replies - not translation soup. Portuguese, Arabic, Mandarin, Hindi, Italian, more.

Proactive Upsells

The AI knows when to offer a late check-out, a spa slot, an airport transfer. Quietly. Tactfully.

Audit-Ready Reporting

Every reply, every upsell, every escalation - line-itemed and exportable. Your CFO will thank you.

The platform

One brain.
Four modules.

AI Concierge - GSE and ECHO - is live and answering guest messages today. GuestSaga is being built as a full AI operating system for independent hotels, one module at a time; what's next is below.

Live now: AI Concierge
Everything else is next
Module 01 Live now

AI ConciergeGSE & ECHO

The two proprietary engines behind every guest reply. Text on every channel, voice in 100+ languages, micro-upsells routed straight to F&B, spa and front desk.

  • GSE · Text intelligence across WhatsApp, Botim, Telegram, SMS
  • ECHO · Voice-note transcribe + reply in <8 sec
  • Proactive in-stay upsell triggers with revenue attribution
Shipping · 48h go-live
Module 03 Q2 2027

Revenue AIRevMax

Holistic revenue & ancillary optimisation. Connects guest profile, stay context and demand signals to dynamic offers across rooms, F&B, spa and events.

  • Dynamic offer engine + cross-sell orchestration
  • RevPAR + RevPAC dashboard for hotel management
  • 5–10% lift on ancillary revenue (target)
Targeted · Q2 2027
Module 04 Q4 2027

AI PMSGuestSaga OS

The full AI Property Management Stack. Housekeeping, F&B, restaurant, laundry, non-menu services - unified under a predictive ops dashboard with cross-department alerts.

  • Predictive bottleneck alerts across teams
  • Native AI-first PMS - no integration tax
  • Optional connector for Cloudbeds / Opera / Mews
Vision · Q4 2027
Pricing

One price.
No contracts. No surprises.

One flat monthly price - no contracts, no setup fees, no per-message charges. This is beta pricing: lock in $299/month for 6 months as a Founding Partner, before standard tiered pricing launches. The first month is on us, and you can cancel any time with 30 days' notice.

FOUNDING PARTNER HOTEL PROGRAM · BETA PRICING · LOCKED FOR 6 MONTHS
$ 299 / month · per property

Includes GSE (text), all 50+ intents, 100+ languages, full reporting.

  • Unlimited WhatsApp messages - no per-message charges
  • First month free · No setup fee · Cancel with 30 days' notice
  • Live in 48 hours - PMS integration optional
  • Monthly audit-ready dashboard & CSV export
ECHO voice add-on +$100/month - replies to guest voice notes with native-quality voice notes in their language.

No risk to find out.

A single front-desk hire costs around $3,000/month before training, turnover or time off. GuestSaga starts at a tenth of that - $299/month - never calls in sick, and goes live in 48 hours. Keep your guest data entirely your own - no setup fee, no contract, no lock-in - if it isn't earning its place, cancel with 30 days' notice.

$0
To get started
48 hrs
To go live
First month
On us
30 days
Cancel notice
Do the math

What is your front desk
actually costing you?

Slide to match your property. See what GuestSaga would put back on the table - in upsell revenue and staff time - every month.

1,200
12%
$45
Est. upsell revenue
$0
per month
Est. staff time saved
0 hrs
worth $0/mo
Total monthly value
$0
vs. $299/month

Upsell revenue assumes a conservative 5% of guest messages are upsell-relevant - a placeholder pending real production data, not an industry benchmark; the conversion rate slider applies to that subset, matching real upsell funnels rather than total message volume. Time saved assumes 1 minute per inbound message and 1 minute per outbound reply (GuestSaga's measured average, per-message not per-conversation) at an $18/hour blended staff wage. Actual results vary by property.

About GuestSaga

Built by operators.
For operators.

GuestSaga Technologies Inc. is a Canadian-founded, woman-led company building proprietary guest communication AI for the independent hotel sector.

Priyanka Barik, Co-Founder & CEO

Priyanka Barik

Co-Founder · CEO

M.Sc. Computer Science, gold medalist. Spent half a decade engineering high-pressure ticketing platforms - systems where milliseconds and uptime are non-negotiable. Now applying that same engineering rigour to the most under-served software stack in hospitality.

Himanshu Barik, Co-Founder & CTO

Himanshu Barik

Co-Founder · CTO

Hospitality has been in Himanshu's family for three generations - from his grandfather's restaurant to cousins currently working at Hilton, Marriott, and Crown & Champa properties across four countries. GuestSaga's product decisions are informed by frontline hospitality experience, not just guest-side observations.

"GuestSaga is giving you an employee who works round the clock without taking breaks, food and coffee allowance, paid or sick leave, year after year - and responds to guest messages in under 10 seconds."

— Curtis, a well-known hotelier overseeing thousands of hotels
Ready when you are

See GuestSaga live on your phone in 20 minutes.

A real demo - your hotel name, your menu, your scenarios. No slides. Just messages.

· 20-minute live demo · Or Email
Download Brochure